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Thursday, December 12, 2019

70 newly enrolled Durham VAMC patients seek medical appointments in August 2019

Government

By Local Labs News Service | Oct 10, 2019

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The Durham VA Medical Center reported that 70 patients newly enrolled in its benefits program requested appointments but had not received one during the period ending September 1, according to data collected from the U.S. Department of Veteran’s Affairs.

During that same time frame, the system scheduled 138,722 pending appointments across its 9 healthcare facilities.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar or better to wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA’s data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

At a hearing before the House Veterans Affairs Committee after the report was released, Debra Draper, health care director at the GAO, said new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains on its website that when veterans apply for benefits, they are assigned to 1 of 8 priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who don’t have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

Durham VA Medical Center Pending Appointments Scheduled in September
Location
Total Appointments Scheduled
Appointments Scheduled 30 Days or Less
Appointments Scheduled More than 30 Days
Durham, NC
75,074
64,979
10,095
Greenville, NC
34,970
30,013
4,957
Raleigh, NC
6,526
6,178
348
Morehead City, NC
4,970
4,711
259
Durham County, NC
2,545
2,301
244
Hillandale Road, NC
6,068
6,009
59
Wake County, NC
3,811
3,574
237
Raleigh-Atlantic Avenue, NC
4,628
4,481
147
Brier Creek, NC
130
119
11
Source: U.S. Veteran’s Administration

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Organizations in this Story

City of DurhamCity of GreenvilleCity of RaleighMorehead City

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