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Thursday, December 5, 2019

VA reports increase in number of appointments at Charles George VAMC health facility in Asheville in August

Government

By Local Labs News Service | Nov 3, 2019

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The Charles George VA Medical Center, subsidiary 637 in Asheville, North Carolina scheduled 65,242 pending appointments in August compared to 64,774 the previous month, according to data collected from the U.S. Department of Veteran's Affairs.

Of the total number of appointments, 57,789 had a wait time of 30 days or less (88.6%) and 7,453 appointments (11.4%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

At a hearing before the House Veterans Affairs Committee after the report was released, Debra Draper, health care director at the GAO, said new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who don’t have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

Charles George VA Medical Center Appointments Scheduled in August vs. July

Facility Code
Location
Total Appointments Scheduled in August
Total Appointments Scheduled in July
Percent change in number of appointments
637
Asheville, NC (Charles George)
65,242
64,774
0.7%
637GA
Franklin, NC
4,736
4,386
8%
637GB
Rutherford County, NC
3,325
3,091
7.6%
637GC
Hickory, NC
12,074
11,566
4.4%

Source: U.S. Veteran's Administration

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