Yadkin Valley News

Yadkin Valley News

Sunday, December 8, 2019

22 newly enrolled W. G. Hefner VA MC patients seek medical appointments in August 2019

Government

By Local Labs News Service | Oct 12, 2019

Istock 000003255680 medium

The W. G. Hefner VA Medical Center in Salisbury reported that 22 patients newly enrolled in its benefits program requested appointments but had not received one during the period ending September 1, according to data collected from the U.S. Department of Veteran’s Affairs.

During that same time frame, the system scheduled 197,325 pending appointments across its 4 healthcare facilities.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar or better to wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA’s data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

At a hearing before the House Veterans Affairs Committee after the report was released, Debra Draper, health care director at the GAO, said new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains on its website that when veterans apply for benefits, they are assigned to 1 of 8 priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who don’t have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

W. G. Hefner VA Medical Center in Salisbury Pending Appointments Scheduled in September
Location
Total Appointments Scheduled
Appointments Scheduled 30 Days or Less
Appointments Scheduled More than 30 Days
Salisbury, NC (W.G. (Bill) Hefner Salisbury)
60,984
56,553
4,431
Kernersville, NC
65,133
57,767
7,366
South Charlotte, NC
62,074
56,259
5,815
North Charlotte, NC
9,134
8,867
267
Source: U.S. Veteran’s Administration

Want to get notified whenever we write about any of these organizations ?

Sign-up Next time we write about any of these organizations, we'll email you a link to the story. You may edit your settings or unsubscribe at any time.

Organizations in this Story

Town of KernersvilleCity of CharlotteCity of Salisbury

More News