Elkin, NC – May 20, 2025. The Environmental Services Team at Hugh Chatham Health has been awarded a 5-star rating for cleanliness by the Centers for Medicare & Medicaid Services (CMS). This recognition highlights the team’s dedication to maintaining high standards of safety and patient care.
The CMS rating is based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, which evaluates patients’ experiences during their hospital stays. Additionally, Becker’s Hospital Review has recognized Hugh Chatham Health as one of the cleanest hospitals in North Carolina and among the top 5% nationwide.
Warren Bates, Safety Officer and Director of Nutrition Services at Hugh Chatham Health, stated: “At Hugh Chatham Health we believe that a safe and clean environment is crucial for the health and wellbeing of our patients, visitors, and team members. Our Environmental Services Team works tirelessly to maintain the highest standards of cleanliness and safety in every facility within our organization. Their dedication and meticulous attention to detail ensure that everyone who walks through our doors can feel secure and cared for. This recognition reflects our collective commitment to creating the safest possible environment for our community.”
Hugh Chatham Health is an independent, not-for-profit healthcare network serving North Carolina’s Yadkin Valley region and southwestern Virginia. It operates an 81-bed acute care hospital with more than 900 employees across multiple locations.
